Thursday, August 28, 2008

Best PDF to RTF converter

Absolutely the best PDF to RTF converter that I have found.

BCL easyConverter Desktop
http://www.pdfonline.com/easyconverter/

Single License - $19.95

Friday, August 8, 2008

Customer Segmentation Based on Usage Analysis

Recently, I've had the opportunity to work on emerging subscriber services management projects. I read this as a radar indication of increasing interest in this area by service providers, whether for voice, data or internet.

For me, the topic of subscriber data management naturally leads to a number of areas of interest, tracing all the way back to audience usage analysis fundamentals.

An interesting viewpoint from Cisco Networks on customer segmentation based on usage: