Thursday, August 28, 2008

Best PDF to RTF converter

Absolutely the best PDF to RTF converter that I have found.

BCL easyConverter Desktop
http://www.pdfonline.com/easyconverter/

Single License - $19.95

Friday, August 8, 2008

Customer Segmentation Based on Usage Analysis

Recently, I've had the opportunity to work on emerging subscriber services management projects. I read this as a radar indication of increasing interest in this area by service providers, whether for voice, data or internet.

For me, the topic of subscriber data management naturally leads to a number of areas of interest, tracing all the way back to audience usage analysis fundamentals.

An interesting viewpoint from Cisco Networks on customer segmentation based on usage:

Tuesday, July 8, 2008

Identity 2.0 (Dick Hardt )

I know that identity-theft is serious business, but still can't help but get my back up with the fear-mongering, including the e-watchdog companies who will gladly take your money in order to monitor identity intruders for you.

Someone who has raised the discussion bar for me is Dick Hardt, local tech guru and CEO of Vancouver-based Sxip Networks (http://www.sxip.com)

Check out a fascinating presentation from a thought leader on who identify should be managed at the back end:

http://identity20.com/media/OSCON2005/

Sunday, June 15, 2008

Directories and Identities (x.500 and OpenID)

Well, this blog has become much more intermittent than I had originally imagined, although I never claimed to be a 'power blogger'...

As an information developer, I've always been fascinated with databases as the holy grail of information storage. Fortunately, much of my client work has taken me in this direction, more on the technical writing side than on the instructional design side, including:
  • network operator profiles (Nortel Networks)
  • VoIP Active Directory profiles (Cisco Networks)
  • student records (Pearson Chancery SMS)
A recent subcontract with the BC Provincial Health Services Authority (thanks Rahel!) afforded me a glimpse into the structural domain of Electronic Health Records, based on the Cerner system.

Current work on a subscriber management system for Telcordia (via Tekmark Global Solutions) is opening a window into the domain of mobile subscriber identities, for call management and service billing functions.

Parallel work documenting a DataGrid Unified Query modeler for Alcatel-Lucent (via Tekmark Global Solutions) is extending my directory services knowledge from X.400 into X.500, as I enter the world of Directory Information Trees (DIT).

Now I have stumbled on an interesting crossover technology, OpenId, which seems to be the current titleholder of the Single Sign On holy grail. Signed up, and in the process found that OpenID owes some technological parentage to Sxip/Active State right here in Vancouver BC. Cool!

Tuesday, February 5, 2008

The Printable CEO

The Printable CEO
http://davidseah.com/blog/the-printable-ceo-series/

David is a systems person after my own heart, with an interest in practical productivity tools. Linear inspiration with a lateral core!

Wednesday, January 16, 2008

2007 Webblog Awards

So, you can't get enough of the 'net?
StumbleUpon too random for you?
Try the 2007 Webblog awards, self-described as the "world's largest blog competition."
http://2007.weblogawards.org/

Friday, January 4, 2008

Web 2.0 Ecosystem

Image map that measures the footprint of various social networking sites. This is probably dated as we speak, but it still an interesting historical footnote.

Prediction: Consolidation and shakeout coming!